How to Download and Use the Amazon Seller App
If you are an online seller who wants to manage your Amazon business on the go, you might want to check out the Amazon Seller app. This is a free mobile app that allows you to create listings, track sales, fulfill orders, respond to customers, and moreall from your smartphone or tablet. In this article, we will show you how to download and use the Amazon Seller app, as well as its benefits and features.
What is the Amazon Seller App and Why Use It?
The Amazon Seller app is a free ecommerce tool that helps you manage and grow your Amazon seller account wherever you are. It gives you the freedom to take care of business without being tied to a desk or an office. You can use the app to:
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Analyze your sales and spot trends
Fulfill orders and process returns
Find products to sell and create listings
Manage offers, inventory, and pricing
Respond to customer messages and reviews
Manage Sponsored Products campaigns
Access product-level inventory details
Easily research and sell products
Create listings and edit professional-quality product photos
Maintain account health and contact Seller Support
The Amazon Seller app also sends you instant notifications so you can resolve issues as they arise and minimize any disruptions to your ecommerce business. You can also customize your dashboard and settings according to your preferences.
What are the Benefits and Features of the App?
The benefits of using the Amazon Seller app are manyand growing. Some of the main advantages are:
Save time with quick and easy access to sales, listings, and other store features
Manage inventory and product prices remotely
Improve store performance by keeping up with customer reviews and requests
Fulfill orders and check in on your business
Instantly manage time-sensitive tasks like changing prices and responding to customers
The app also has many features that make it easy and convenient for you to run your ecommerce business. Some of these features are:
Visual search: Scan products with or without a barcode and instantly discover details about products listed in Amazon stores.
Photo Studio: Capture and edit professional quality product photos using your smartphone camera.
Sales Chart: Tap a bar in the sales chart to see a breakdown of sales by ASIN (Amazon Standard Identification Number) and tap a specific ASIN to review its sales trend.
Selling Coach: Quickly act on critical pricing opportunities, inventory alerts, and growth opportunities from Amazon Selling Coach.
Email Templates: Use customizable email templates to reply faster to common customer inquiries.
How to Download the App for Free?
To download the Amazon Seller app, you need to:
Download the app from the .
If you dont have an Amazon Seller account, first .
If you have an Amazon Seller account, sign in to the app with your Amazon Seller credentials.
Grant the app permission to access your devices camera, microphone, and storage.
Start using the app to manage your Amazon business.
How to Create and Manage Product Listings with the App
One of the main functions of the Amazon Seller app is to help you create and manage your product listings. You can use the app to add new products or edit existing ones, as well as to use the visual search and barcode scanner features to find products to sell. You can also enhance your product images with the Photo Studio feature. Heres how:
How to Add New Products or Edit Existing Ones
To add a new product or edit an existing one, follow these steps:
Tap the menu icon on the top left corner of the app and select Inventory.
Tap the plus icon on the top right corner of the app and select Add a Product.
Search for the product you want to sell by entering its name, UPC, EAN, ISBN, or ASIN, or by scanning its barcode with your devices camera.
Select the product from the search results and tap Sell Yours.
Enter the required information, such as condition, price, quantity, shipping options, etc.
Tap Save and Finish to create your listing.
To edit an existing listing, tap on the product in your inventory and select Edit Details. Make the changes you want and tap Save.
How to Use the Visual Search and Barcode Scanner Features
The Amazon Seller app has two features that can help you find products to sell: visual search and barcode scanner. Visual search allows you to scan products with or without a barcode and instantly discover details about products listed in Amazon stores. Barcode scanner allows you to scan barcodes of products and find them on Amazon. Heres how to use them:
Download Amazon Seller app for iPhone
Download Amazon Seller app for Android
Download Amazon Seller app for free
How to download Amazon Seller app on your mobile device
Benefits of using the Amazon Seller app to manage your online store
How to use the Amazon Seller app to analyze sales and fulfill orders
How to use the Amazon Seller app to find products to sell and create listings
How to use the Amazon Seller app to manage inventory and pricing
How to use the Amazon Seller app to respond to customer messages and reviews
How to use the Amazon Seller app to manage Sponsored Products campaigns
Download Amazon Seller Central desktop app
Download Amazon Seller Central desktop app for Windows
Download Amazon Seller Central desktop app for Mac
Download Amazon Seller Central desktop app for free
How to download Amazon Seller Central desktop app on your computer
Benefits of using the Amazon Seller Central desktop app to access your seller account
How to use the Amazon Seller Central desktop app to manage your online business
How to use the Amazon Seller Central desktop app to track sales and performance
How to use the Amazon Seller Central desktop app to create and edit product listings
How to use the Amazon Seller Central desktop app to upload product images and videos
Download Amazon seller tools and software
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How to download Amazon seller tools and software on your device
Benefits of using Amazon seller tools and software to grow your online business
How to use Amazon seller tools and software to optimize your product listings and keywords
How to use Amazon seller tools and software to research products and competitors
How to use Amazon seller tools and software to automate tasks and save time
How to use Amazon seller tools and software to increase sales and profits
How to use Amazon seller tools and software to monitor reviews and feedback
How to use Amazon seller tools and software to manage inventory and orders
Tap the camera icon on the top right corner of the app.
Select Visual Search or Barcode Scanner from the options.
Point your devices camera at the product or barcode you want to scan. Make sure it is well-lit and in focus.
The app will show you matching products on Amazon. Tap on the product you want to sell and follow the steps to create a listing.
How to Enhance Product Images with the Photo Studio Feature
The Amazon Seller app also has a feature that can help you improve your product images: Photo Studio. Photo Studio allows you to capture and edit professional quality product photos using your smartphone camera. You can use Photo Studio to crop, rotate, adjust brightness and contrast, remove backgrounds, add shadows, and more. Heres how to use it:
Tap the menu icon on the top left corner of the app and select Inventory.
Tap on the product you want to edit or add an image for.
Tap on the image icon on the top right corner of the app and select Photo Studio.
Take a photo of your product or select one from your devices gallery.
Edit your photo using the tools available on the bottom of the screen. You can also tap on Auto Enhance to let the app optimize your photo for you.
Tap Save when you are done editing. Your photo will be uploaded to your listing.
How to Fulfill Orders and Track Sales with the App
Another important function of the Amazon Seller app is to help you fulfill orders and track sales. You can use the app to view and confirm orders, process returns and refunds, and monitor sales performance and trends. Heres how:
How to View and Confirm Orders
To view and confirm orders, follow these steps:
Tap the menu icon on the top left corner of the app and select Orders.
Tap on the order you want to view or confirm.
Review the order details, such as the buyers name, address, payment method, shipping method, etc.
If you are fulfilling the order yourself, tap Confirm Shipment and enter the tracking number and carrier name. If you are using Fulfillment by Amazon (FBA), the order will be automatically confirmed and shipped by Amazon.
Tap Save to update the order status.
How to Process Returns and Refunds
To process returns and refunds, follow these steps:
Tap the menu icon on the top left corner of the app and select Orders.
Tap on the order you want to process a return or refund for.
Tap Refund Order or Manage Return, depending on the situation.
Enter the refund amount and reason, or approve or decline the return request.
Tap Submit to complete the process.
How to Monitor Sales Performance and Trends
To monitor sales performance and trends, follow these steps:
Tap the menu icon on the top left corner of the app and select Dashboard.
Swipe left or right to see different metrics, such as sales, units sold, sessions, conversion rate, etc.
Tap on a metric to see more details, such as a breakdown by product or time period.
Use the filters on the top of the screen to change the date range or marketplace.
How to Respond to Customer Needs and Feedback with the App
A third function of the Amazon Seller app is to help you respond to customer needs and feedback. You can use the app to communicate with customers and answer their questions, manage ratings and reviews, and use customizable email templates. Heres how:
How to Communicate with Customers and Answer Their Questions
To communicate with customers and answer their questions, follow these steps:
Tap the menu icon on the top left corner of the app and select Messages.
Tap on the message you want to reply to or create a new message by tapping the plus icon on the top right corner of the app.
Type your response or use a pre-written template by tapping Insert Template.
Tap Send to send your message.
How to Manage Ratings and Reviews
To manage ratings and reviews, follow these steps:
Tap the menu icon on the top left corner of the app and select Feedback.
Tap on the rating or review you want to manage.
If you want to thank a customer for a positive feedback, tap Contact Buyer and send a message of appreciation.
If you want to resolve a negative feedback, tap Contact Buyer and try to address their issue or concern. You can also request a feedback removal if it violates Amazons policies.
How to Use Customizable Email Templates
The Amazon Seller app also allows you to use customizable email templates to reply faster to common customer inquiries. You can create your own templates or use the ones provided by Amazon. Heres how to use them:
Tap the menu icon on the top left corner of the app and select Settings.
Tap Email Templates.
To create a new template, tap Add Template. To edit an existing template, tap on it.
Name your template and write your message. You can use placeholders like [buyer-name] or [order-id] that will be automatically filled in when you use the template.
Tap Save to save your template.
To use a template, go to Messages and tap Insert Template. Select your template from the list and tap Insert.
How to Maintain Account Health and Support with the App
A fourth function of the Amazon Seller app is to help you maintain your account health and support. You can use the app to check your performance metrics and resolve any issues, access your Sponsored Products campaigns and inventory details, and contact Seller Support. Heres how:
How to Check Performance Metrics and Resolve Issues
To check your performance metrics and resolve any issues, follow these steps:
Tap the menu icon on the top left corner of the app and select Account Health.
Tap on the metric you want to check, such as Order Defect Rate, Cancellation Rate, Late Shipment Rate, etc.
Review your current status and target for each metric. If you have any issues, tap on them to see more details and possible solutions.
Follow the instructions to resolve the issues and improve your account health.
How to Access Sponsored Products Campaigns and Inventory Details
To access your Sponsored Products campaigns and inventory details, follow these steps:
Tap the menu icon on the top left corner of the app and select Advertising.
Tap on the campaign you want to access or create a new one by tapping the plus icon on the top right corner of the app.
Review your campaign details, such as budget, status, impressions, clicks, sales, etc.
To edit your campaign, tap on it and make the changes you want. You can also pause or resume your campaign by tapping the toggle switch.
To access your inventory details, tap on the product you want to see more information about. You can see its ASIN, SKU, FNSKU, condition, quantity, price, etc.
How to Contact Seller Support
To contact Seller Support, follow these steps:
Tap the menu icon on the top left corner of the app and select Help.
Tap Contact Us.
Select the issue category and subcategory that best describes your problem or question.
Select your preferred contact method: phone or email.
Enter your phone number or email address and tap Call Me Now or Send Email.
Conclusion
The Amazon Seller app is a powerful and convenient tool that can help you manage and grow your Amazon business on the go. It allows you to create listings, track sales, fulfill orders, respond to customers, and moreall from your smartphone or tablet. You can also use its features to find products to sell, enhance product images, monitor sales trends, manage feedback, improve account health, access advertising campaigns, and contact Seller Support. To download the app for free, visit the Apple Store or Google Play and sign in with your Amazon Seller credentials. Start using the app today and see how it can help you take your ecommerce business to the next level!
FAQs
Here are some common questions and answers about the Amazon Seller app:
Q: Is the Amazon Seller app free?
A: Yes, the Amazon Seller app is free to download and use. However, you need to have an Amazon Seller account to use it. You can sign up for a seller account .
Q: What devices are compatible with the Amazon Seller app?
A: The Amazon Seller app is compatible with iOS devices (iPhone and iPad) running iOS 12.0 or later, and Android devices running Android 5.0 or later.
Q: How do I update the Amazon Seller app?
A: To update the Amazon Seller app, visit the and check for any available updates. You can also enable automatic updates in your device settings.
Q: How do I sign out of the Amazon Seller app?
A: To sign out of the Amazon Seller app, tap the menu icon on the top left corner of the app and select Settings. Tap Sign Out and confirm your action.
Q: How do I delete the Amazon Seller app?
A: To delete the Amazon Seller app, press and hold its icon on your devices home screen until it starts to wiggle. Tap the X icon on the top left corner of the app and tap Delete. Alternatively, you can go to your device settings and find the app in the list of installed apps. Tap on it and select Uninstall. 44f88ac181